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Council Listens to Residents on Recycling and Waste

10 July 2018 Local News


A Cabinet Panel is to examine future options for recycling and waste collection services in Newcastle-under-Lyme after an online survey revealed dissatisfaction among residents.

Public consultation was carried out by the Borough Council following a series of issues and problems including large numbers of missed collections.

The survey received comments from almost 1,300 people – the highest number of respondents to any of the Council’s online consultations.

A significant majority of the respondents were dissatisfied with the type and number of containers and more than half disliked the way the current service is carried out, although there was a general satisfaction with the frequency of scheduled collections.

Cllr. Trevor Johnson, Cabinet member for environment and recycling – the chair of the Cabinet Panel – said: “The results of this survey are very clear and we will now try to listen to what our residents have said.

“Things clearly need to change and they need to improve. We need a sustainable, cost-effective and reliable recycling and waste service that our residents will be happy with.”

The Cabinet Panel will meet later this month.

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